Please find the terms and conditions (house rules) of the hotel here:
https://papendal.com/wp-content/uploads/2023/10/House-rules-Hotel-Papendal-2023-1.pdf
Additional conditions to this document are:
- Refunds can only be provided if there are people on a waiting list for hotel rooms.
- It is not allowed to resell hotel room tickets.
- You can change the booking name(s) up to one month before the festival starts.